3DPRINTINGSYSTEMS.com Privacy Statement
3D PRINTING SYSTEMS respects your privacy and is committed to safeguarding your privacy online. While information is the cornerstone of our ability to provide superior customer service, our most important asset is our customersâ€˜ trust. That is why keeping customer information secure is a top priority at 3D PRINTING SYSTEMS. The information received from you is regarded and treated as confidential business information for use only by 3D PRINTING SYSTEMS and the 3D PRINTING SYSTEMS network of dealers. We provide information to our dealers in order to provide a better response to your needs. But at no time will information be shared with third parties or anyone outside the 3D PRINTING SYSTEMS family.
Please take a few minutes to read our complete privacy statement (â€œDetailsâ€ below) so that you understand how information is used and the measures we take to protect your personal information.
1. What information does 3D PRINTING SYSTEMS collect?
3D PRINTING SYSTEMS does not collect personally identifying information about any individual website user except when it is knowingly provided by the individual. You can choose not to provide certain information, but then we may not be able to help with your request or problem. 3D PRINTING SYSTEMS collects the following information: name, company name, position, job function, address, country, phone number, e-mail address, types of machines used, types of machines intended to purchase, type of company, number of employees, comments and questions as well as serial numbers and models of 3D PRINTING SYSTEMS machines. You always have the option not to provide the information we request. Some of the required fields may include your name, e-mail address and country. The information gathered in the online questionnaires helps us determine who our customer base is and what your needs are. By compiling this data we can work to improve customer experiences with the company.
2. Which departments at 3D PRINTING SYSTEMS collect information?
The following departments at 3D PRINTING SYSTEMS collect information: Sales, Service, distributors, Call Center, and Customer Advocate.
3. How does 3D PRINTING SYSTEMS use the information?
3D PRINTING SYSTEMS uses the information our website visitors provide to answer questions, fill requests, provide literature, and market 3D PRINTING SYSTEMS products and services. By contacting us, you agree that any information or comments you provide may be shared between 3D PRINTING SYSTEMS, its affiliated companies and dealers, and it maybe used, without restriction, to process customer orders and improve or market our products and services.
4. Who does 3D PRINTING SYSTEMS share information with?
3D PRINTING SYSTEMS shares the information with its distributors, the Call Centre, and departments at the company headquarters. No other companies or third parties will receive information. Information submitted by you is used only for the intended purpose stated at the time the information is collected. You may receive updates about 3D PRINTING SYSTEMS products and services via surface mail and e-mail. You can unsubscribe by contacting 3D PRINTING SYSTEMS at [email protected]
Information is not shared with other parties for secondary or unrelated purposes. To further protect your privacy, employee access to information is restricted. Only selected employees with an absolute need to use that information, in order to better serve you, are able to view any details submitted. We take steps to make all information received from you online as secure as possible against unauthorized access and use. We will always maintain control over the confidentiality of our customer information.
5. What types of security procedures are in place?
We temporarily store customer information online, in a secure database. The information you submit is then downloaded and stored on our corporate network at 3D PRINTING SYSTEMS.
6. How can users correct any inaccuracies in their information?
You can easily change any of the information you have submitted by contacting us at [email protected] You can also permanently remove your information from the 3D PRINTING SYSTEMS database by contacting [email protected]